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Providing a critical service today for tomorrow's consumers: A relational model of customer evaluations and responses in the child care industry

Description:
A description of the development and results of a theoretical model designed to examine the relations among child care users' evaluations of child care services, satisfaction with and faith in the services, as well as word of mouth intentions
Resource Type:
Reports & Papers
Publisher(s):
Country:
United States
State(s)/Territories/Tribal Nation(s):
Virginia

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