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As the number of home-based child care providers declines sharply, parents are leaving more negative online child care reviews


For this interactive map and set of state profiles, we analyzed data on parents’ online reviews of child care providers to understand how the historic decline in HBCC providers is associated with parents’ overall experiences with the child care market (including both HBCC and center-based providers). We found that, as the number of HBCC providers declined, parents in 37 states left more negative child care reviews than positive reviews. Negative reviews included those on important topics that relate to child care quality, such as cost, convenience, warmth of staff, and academics. This resource illustrates the decline of HBCC providers by state from 2010 to 2019, as well as trends in online reviews of all child care providers. (author abstract)

Resource Type:
Interactive Tools
United States
State(s)/Territories/Tribal Nation(s):
All states

Related resources include summaries, versions, measures (instruments), or other resources in which the current document plays a part. Research products funded by the Office of Planning, Research, and Evaluation are related to their project records.

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