Our new analysis examines how FSWs’ attitudes, knowledge, practices, and professional credentials may be connected to the extent to which they link families with needed services. In this brief, we first describe the constructs we used for understanding FSWs’ attitudes, knowledge, and practices. Second, we review our most important findings: that FSWs who take time to get to know the families they serve—and who collaborate with families to understand parents’ unique goals, issues with work and school, and visions for the future—are more likely to share information about services with a greater number of families, make referrals across a wider range of services, and facilitate families’ connections to services. Finally, we discuss some broader implications of our findings and provide recommendations on how Head Start can support a high-quality FSW workforce that links families to needed two-generation supports. (author abstract)
Head Start family service workers’ attitudes, knowledge, and practices are connected to how they link families to two-generation supports
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Reports & Papers
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United States
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