The Head Start Connects research team conducted case studies with six Head Start programs across the country to learn about their processes. The case studies used a multiple-case design to explore the service coordination from multiple perspectives—those of Head Start staff, families, and local community service providers—via semi-structured, in-depth interviews conducted from September to December 2020. The case study method allowed for descriptions of complex interrelationships grounded in the experiences of participants. This report first describes the qualitative data collection and analyses. It then presents findings from the case studies, providing a detailed account of how the case study sites coordinated family support services. Although data collection took place amid the COVID-19 pandemic, this report focuses on coordination practices at case study sites prior to the pandemic. (author abstract)
Coordinating services to support families: Findings from the Head Start Connects case studies [Executive summary]
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