This brief discusses the varied roles of parents and informal caregivers, their strengths in caring for children, their needs for information and support, and barriers they face in accessing caregiving resources. It also provides recommendations for outreach methods, programs, and policies to address their needs. The main data source is a set of interviews with parents and informal caregivers conducted during site visits to community organizations in Alameda and Santa Clara counties. We visited two public library branches, two family resource centers, and two other community organizations, and talked with adults who were there with children to attend story hours and arts, educational, and other activities. (author abstract)